5. Storage

Most of our customers utilize our storage services. Your lighting scenes are guaranteed to work for as long as a certified Lighthouse professional is contracted to install, remove, and store your holiday lighting scene(s).

4. Removal

A removal date is typically scheduled at the time of the scene installation for after the holiday season. Weather can frequently delay the removal process, but we always communicate to let you know of any need to reschedule.

We carefully remove your holiday lighting scene in a way that it can be used over and over for years to come. Each piece of your scene is labeled and packed for storage at our facility or yours.

3. Installation & Activation

Almost every holiday scene requires some level of customization. Once the quote/estimate is accepted we will schedule your install.

When the installation is complete, we will set your lighting timer.

If your scene is being installed for activation at a later date, we will provide activation instructions or schedule a separate visit for scene activation.

2. Confirm Design

You will usually receive a quote very quickly after an onsite evaluation. If it is exactly what you expected, sign it and send it back via email. If you would like to make a change, give your local Lighthouse designer a call.

1. Free Evaluations

A Lighthouse designer will access your property to get measurements and design options. Once we understand your vision and property details we can send you a full-service quote that includes all materials, labor, and storage of your holiday lighting scene.

SYSTEM WIRING SERVICE COVERAGE

• Warranty provides labor for 1 year from date of new system installation
• Covers the replacement or repair of connection failure due to wire and/or connection corrosion
• Applies to all connections made by a Lighthouse® authorized agent for new Lighthouse systems only (must include Lighthouse power supply, wiring, fixtures, and LED bulbs)
• New system must be registered within 90 days of installation (see button at bottom of this page)
• Replacement or repair of failed connections must be completed by a Lighthouse representative
• Does not cover system add-ons when wiring from a non-Lighthouse system remains in use

LED BULB SERVICE COVERAGE

• 5 year replacement and 1 year labor coverage for failed LED bulbs
• Applies to all Lighthouse® brand low voltage LED bulbs installed by a Lighthouse authorized agent
• New system or bulbs must be registered within 90 days of installation
• No service coverage granted for LED bulbs installed in fixtures not carrying the official Lighthouse mark
• Bulb replacement labor coverage must be completed by a Lighthouse representative
• No charge for labor if within one year of installation date and performed by a licensed Lighthouse® representative

FIXTURE SERVICE COVERAGE

• No charge for labor if within first 3 years of installation date and performed by a licensed Lighthouse® representative
• Applies to all solid cast brass fixtures with official Lighthouse® mark
• Fixtures installed by a Lighthouse® authorized agent that do not carry the official Lighthouse mark are not covered under this warranty
• Warranty only valid if installed by a licensed Lighthouse® agent
• New system or fixtures must be registered within 90 days of installation

POWER SUPPLY SERVICE COVERAGE

• No charge for labor if within first 3 years of installation date and performed by a licensed Lighthouse® representative
• Labor coverage applies only when serviced by an authorized Lighthouse® agent
• Applies only to Lighthouse brand power supplies with official Lighthouse® mark
• Service and/or system additions performed by anyone other than an authorized Lighthouse agent will void the labor portion of your warranty
• Relocating the power supply by anyone other than an authorized Lighthouse agent voids the service portion of your warranty

LED BULB COVERAGE

• 5yr Replacement Warranty for new systems and LED system upgrades
• Applies to all Lighthouse® brand low voltage LED light bulbs
• No labor charge for replacement of failed LED bulbs installed in new Lighthouse® systems for 1 year from initial installation
• Labor coverage applies only to new system installation
• Warranty only valid if installed by a licensed Lighthouse® agent
• Must be installed in an official Lighthouse fixture for labor portion of this warranty to be valid

The Limited Warranty DOES NOT cover damage resulting from accident, misuse, abuse, improper repair, lack of reasonable care, modification (including but not limited to use of unauthorized parts or attachments), alteration, loss of parts, installation or repair by non-Company authorized agent, vandalism, or acts of God. Except as specifically included, the Limited Warranty does not include labor costs associated with installing replacements parts.

WIRING & CONNECTION COVERAGE

• 5 year anti-corrosion guarantee
• Covers 1 year labor and 5 years material
• Does not apply to previously installed systems where quality is not directly controlled by a Lighthouse® licensed representative
• Does not cover outages resulting from cut or severed cable
• Does not cover wire stressing related to fixture relocation by someone other than a licensed Lighthouse agent

The Limited Warranty DOES NOT cover damage resulting from accident, misuse, abuse, improper repair, lack of reasonable care, modification (including but not limited to use of unauthorized parts or attachments), alteration, loss of parts, installation or repair by non-Company authorized agent, vandalism, or acts of God. Except as specifically included, the Limited Warranty does not include labor costs associated with installing replacements parts.

POWER SUPPLY WARRANTY

• Lifetime replacement warranty for Lighthouse® brand stainless steel power supplies
• No charge for labor for one year after installation date and if performed by a licensed Lighthouse® representative
• Power supplies not containing the official Lighthouse® mark and serial number are not covered under this warranty
• Warranty only valid if installed by a licensed Lighthouse® agent
• Replacement or repair of any faulty system component must be done through an authorized Lighthouse® agent
• 5 year replacement warranty for Lighthouse® brand black powder coated steel power supplies

The Limited Warranty DOES NOT cover damage resulting from accident, misuse, abuse, improper repair, lack of reasonable care, modification (including but not limited to use of unauthorized parts or attachments), alteration, loss of parts, installation or repair by non-Company authorized agent, vandalism, or acts of God. Except as specifically included, the Limited Warranty does not include labor costs associated with installing replacements parts.

LIFETIME FIXTURE WARRANTY

• Lifetime replacement warranty
• Applies to all solid cast brass fixtures with official Lighthouse® mark
• Fixtures not containing the official Lighthouse mark are not covered under this warranty
• Warranty only valid if installed by an authorized Lighthouse® agent
• No charge for labor for one year after installation date and if performed by a licensed Lighthouse® representative

The Limited Warranty DOES NOT cover damage resulting from accident, misuse, abuse, improper repair, lack of reasonable care, modification (including but not limited to use of unauthorized parts or attachments), alteration, loss of parts, installation or repair by non-Company authorized agent, vandalism, or acts of God. Except as specifically included, the Limited Warranty does not include labor costs associated with installing replacements parts.